Monday, March 14, 2016

Fanboy Expo Experiences And Talk


Fanboy Expo is a series of pop culture conventions in Florida and Tennessee. I've never attended one of their conventions (Lakeland is a bit out of the way for me to go to a show) but I have been asked by my brother Jason Helton to share his experiences at the most recent show in Florida.

I don't often talk about my brother, expect to mention him in passing when we attend conventions together. He is a life long fan of comics, professional wrestling and other of those things that we have started to lump under the umbrella of "pop culture." He travels around the Florida area attending conventions, so that he can meet the people who make the comics that he has enjoyed, and the people who do other forms of his favorite entertainment.

I asked Jason to write about his experiences at the convention, after negative talk was removed from the Fanboy Expo Facebook page.

This past weekend, he went to his first (and last) Fanboy Expo.
I attended my first and last Fanboy Expo on Saturday, March 12, 2016 in Lakeland, Florida.
First the positives of my experience: their website was accurate about the guests who canceled as of the night before, about separate lines for methods of payment, and the site map being given out at the ticket window.
The negatives I experienced: There was an $8.00 parking fee to the facility that is nowhere on the Fanboy Expo website.  When I mentioned to the cashier it got me a response of “I didn’t know either.”  
One comic guest was Tom Nguyen, an artist who has worked on books from DC Comics like Batman, Green Lantern and the JLA.  When giving a site map at the time of ticket purchase it showed where his table was to be located, but there was no table at the location, or anyplace else on the convention floor.  I asked a badged staffer and that staffer responded with, “Oh, he is our photographer for our photo ops.  Let me go see something.”  The staffer went to room where a photo op was being done.  The staffer came back saying Tom will be doing a photo op for at least 45 minutes and would sign after that.  At no place on the Fanboy Expo website did they mention any of this.  There was no mention of it at all at the Expo site.
I asked at an information booth to complain to someone.
I spoke with a person named David.  When I complained about the parking fee and availability of Tom, he did not respond the parking, and to say that Tom was there as a staff photographer. David then apologized that some older guests were taking longer on photo ops than expected.  David said he would get my items signed and even ask for a sketch to be done for me but I would still have to wait until the current op was done.  When I stated I didn’t want to wait my response from David was,” It is what it is.”   I then countered with why this information was not mentioned on the website or onsite and nothing.  I said I would not come back to a Fanboy Expo and David saluted me and said there was nothing else to say and walked away from me.
I put two posts about my experiences on the Fanboy Expo Facebook page, and both were removed within 30 minutes of the posts.
After Jason spoke to me about this on Saturday afternoon, I reached out to a few people that I know in the local comics scene and asked them for their thoughts on the Fanboy Expo shows.

"Disorganized" came up more than once. Advertising was not adequate for the convention, and attendance for the show was proportional to that.

The show is branded as a comic convention, but the obvious emphasis (as you could notice from Jason's experience above) was on the celebrity guests. Even this emphasis was not well-handled, as I received reports of attendees that were upset by the cancellation of former professional wrestler Ric Flair.

I was told that sales for vendors were not great, and that the arrangement of areas (like the Artist Alley) was cramped and badly planned out.

As so-called geek culture rises in popularity in this country, there are going to be people trying to cash in on that. Comic-Con International in San Diego makes a lot of people a lot of money, and people see that, and want to be the next big convention. However, running a good convention takes a lot more than wanting one, or even "being a fan." It takes skill in organization, skill in marketing and a desire to build a community around your event. Without that community, all that is left is shilling.

I know that the Florida convention scene is exploding. There are more conventions within a few hours drive of where I live than there ever have been. There are conventions in Orlando, Tampa, Miami and Lakeland. There are good conventions that thrive, building a strong community and local infrastructure that get people excited about being a part of things, rather than just consuming. I have said before that my favorite local convention is the Tampa Bay Comic-Con. They do a lot of things right, and they have the constant growth to prove that. Conventions try to muscle their way into an area (I'm looking at you Wizard World Orlando) and others seem to collapse under the wright of their own size and mismanagement. It seems that even a buy out from a larger convention company can help them out, or keep them from losing the faith of vendors or their own staff.

Comic and Pop Culture/Geek Culture conventions are going to make a lot of people a lot of money, before the bad conventions start to burn people out. These are the things that we need to think about when we support a local (or even national) convention. Do they (the convention) support the local fan community? Do they support the creators that come as guests? If the answer to either of these is no, then it isn't a good convention.

Obviously, there are a lot more factors that can go into the decision of whether or not a show is good or bad, but these are easy, and they are fundamental. There is more to "treating a guest well" than providing a well-stocked green room, or providing a hotel room. Time is money, as they say, and if the time of the guests isn't treated as being important by making sure that their attendance is well-promoted and well-attended, and that people are spending money, then that convention is not fulfilling their promise to that guest.

Convention guests are a two-way street. It is important to a convention that they get good guests, because this means (in theory) that they can draw more foot traffic. This increased foot traffic should, in theory, mean that the guests are getting more attention, and making some money.

I'm not saying that a convention owes it to guests that they show a profit. The guests have to work at this as well. Just being invited to a show does not insure financial success, and the optimal way for this is for everyone to work together to make the show and the guests successful. If just isn't something that we see happening a lot.

Now, as someone who likes going to conventions I want a thriving local convention scene. I want conventions to succeed. That takes work, and it isn't always something that we see.